Nonexistent tech support to fix software issues
I bought a camera, which required an app, which required a firmware update, which required that the camera and phone be connected. The app-- which takes up all of 2 GB for whatever reason- wasn't able to consistently connect with the phone. I started with Amazon's tech support, which is always garbage, and which sent me through a maze of circular support links and phone menus that led nowhere. I tried to resolve the issue with DJI's tech support, but DJI subcontracts their tech support to some company called CarePro that evidently doesn't have the time to deal with customers (waited on hold on the phone for 20m and just gave up). A company that doesn't provide tech support for expensive technology shouldn't be selling expensive technology. Thinking I should have gotten a GoPro instead but they're 50-100% more expensive.