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Pawel Gedyk

United Kingdom

1 Reviews
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1 review

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Very dodgy company I would avoid just…

Very dodgy company I would avoid just in case there is a problem they are not on your side. I tested trial, forgot to cancel and got charged 70£ for yearly subscription, my bad. Cancelled and contacted them literally minutes after the payment was taken, received a pre determined email about regretting to inform me that I don’t qualify for refund since it’s been an auto payment, wtf is the difference, your website shines with “30 days money back guarantee “ for “ out peace of mind “ yet they have problems refunding minutes after I contacted them. On top that, it wasn’t even their decision to make about refund since later I realised that because auto purchase was done through their app from App Store, customers are actually paying to Apple directly not them hence you get refund from Apple, yet they tried to gaslight me from taking further attempts by “ denying “ my refund , because it was auto payment? I thought I’ll be stuck with service I don’t need for a year and down 70£ but after contacting Apple I received a refund no questions asked. I have enough of your service, wouldn’t use you ever again.

2024-11-07Helpful 1