I also ordered an item as a XMAS…
I also ordered an item as a XMAS present and it has still not arrived (Jan 9). The item was ordered via a Facebook add. Various tracking updates until it allegedly arrived in the UK and then it stopped. I complained and within 1 minute and I got a reply saying that they were sending the items again and gave me a new tracking number. A total scam judging by others comments. It's the last time I buy something via a Facebook advert.