I've been using iSkysoft iMedia…
I've been using iSkysoft iMedia Converter Deluxe for a couple of years and then last year when I updated my MacOS to Mojave certain functions in the software stopped working. At the time it wasn't an issue but recently my workflow has changed due to Covid pandemic and had to work from home. Now the issue that wasn't an issue which at the time I could live without became something I needed to use. So over the last couple of days I was supported by tech support person called Avery at iSkysoft and now my issues have been sorted. I'm totally happy and indebted to staff member for their help.