I booked through Alien Adventures for a …
I booked through Alien Adventures for a solo charity climb of Mount Kilimanjaro. Pallav was very attentive from the very beginning and even made a donation to my cause. However I booked and paid for a luxury climb which was advertised and explained to me from Pallav to include extra luxuries such as extra thick mattresses, bottled water etc. However there was nothing different in my trip than if I had booked a budget trip. There was only one type of mattress despite the level of package booked and all climbers had bottled water provided to them. There were many other discrepancies in the package, the whole luxury package in fact did not exist and the tour company I climbed with were unaware of it. Long story short I paid hundreds more than I should have. The budget climb would have been the exact same. However Pallav was there to answer all of my questions when the local company I was booked with were not responding. This really helped me feel comfortable with everything especially being a single female traveler, this provided me with a lot of reassurance.