Quick to reject an Equality issue
On a new occasion, they couldn't wait to tell me I hadn't enough evidence. But they did this by sending an email from a No reply address. They did it without calling me to discuss what I explained so far. The fact is, the Equality Advisory and Support Services are involved and it's serious - but then, all our complaints are serious. They are always ongoing, while we wait for LGSCO support. What on earth is this organisation for? *** This was my original post: A reasonable formal complaint was referred to this ombudsman service. Communications were immediately tricky and ultimately I was very unhappy with the outcome. This phrase has been borrowed from a post below: Without doubt the LGSCO needs to be regulated.