No support at all should ANYTHING go wrong.
As long as everything goes perfectly, it is fine. The second you need support, they mess up, something because of them means you cannot join the seminar....you get completely ignored. Signed up, few days before, paid and receipt, then on the day nothing seems to work and can't reach them. It's been 3 weeks and 5 emails later and no reply. I have had to go to my bank to try and get the money back. Not even a 'Sorry, please attend the next one' absolutely nothing. Tony Robbins UPW, I loved it (minus some of the selling). Wish he could use a more reputable firm to buy tickets from in the UK. I am just happy it was not an issue with a 5 or 10k course. Never trust these guys with a penny.