We Don't expect a response
We Don't expect a response. We are not a major distributor but we are a loyal one. If 4over creates a product we need 4 Over is the supplier we use. But earlier this year I priced an item marked it up and invoiced the client. During the process I went back to the site a few times and the price was always the same when you billed us our cost was much higher. I rechecked the cost on your website it showed the same price we were originally quoted. I made several attempts to have the cost corrected. I even sent a picture of the page. But in reality your customer service representative didn't care. And he certainly wasn't professional. He said I should refresh the page. There was nothing he could do. And then I realized that while we were loyal to 4over- your firm didn't care about our firm. We recently were approached by a company similar to 4 Over we are going to see if they are a better match. It is interesting. 4over sends out emails a few times a month encouraging distributors to use you and yet one person tells us that they don't care and you lose a longtime devoted customer