There was no long wait time to talk to …
There was no long wait time to talk to somebody, and the person I had spoke good English I could understand them, which means a lot! They made an appointment for two days after I moved in, and they kept it! The main thing I have against them is they recommended century link for Internet. I do not recommend Centry link! their customer service is very very bad. they need to hire a lot more people as they are very shorthanded, and some are bad tempered. I got an appointment over three weeks ago, no one showed up, I called they said they'd be there for sure the next day, no one showed up, and the same thing the next day. Three days in a row I sat home and waited. When I called the first few I talked to, I think these were the installers, sounded very harassed, frustrated and exhausted. When I tried calling, A gruff, unfriendly man answered, he apparently was the one making the appointments. Said he would call back he did not. When I tried calling back I just got the answering machine, no one returned my call. So today I canceled century link.