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Bonnie Chase

United States

1 Reviews
1 Reads
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1 review

Stampopular

BEWARE of STAMPOPULAR

I ordered UV-resistant life like artificial flowers after an ad popped up on my Instagram feed. The total was $24.09. On May 8, I received a confirmation email, and tracking updates began claiming the product was shipping from Ireland. I'm now skeptical about that origin due to ongoing delays and vague communication. Shame on me for not noticing the product was coming from out of the US and checking with Amazon first where the same merchandise is available for about the same price with free returns. I have received over a dozen tracking updates, but the package has been stuck at a postal facility in Sonoma, Ca. for weeks according to the tracking. When I asked Stampopular to confirm my order date they responded politely but did not answer my question. Later they claimed the delay was due to the tariffs, a vague excuse provided just 3 days ago by their "communication team". The frequent updates and lack of progress make me question the trackings accuracy. Stampopular customer service was polite but not unhelpful. They ignored my direct questions and sent a 15% off coupon for another order which I wrote them and said I wouldn't consider a new order until I receive the first order. When I called out their lack of response, they offered more apologies without solutions. The generic replies make me suspect their business is all AI generated adding to my frustrations. As of today 6/13/25 I still have not received the product. The stalled shipping, questionable tracking and evasive customer service have inspired me to write the very negative response. The tariff excuse was fake because I had been following their weekly shipping updates showing each arrival postal after leaving Ireland up to arriving in California. I can't believe I fell for this. Oh well only $24.00. I will say I think if I had tried to use American Express since it was coming from an unknown source I would have done a little more research. If in fact they are a real company shipping from Ireland I stand with my experience being very time consuming and negative.

2025-06-14Helpful 1