Like many others on this and other…
Like many others on this and other sites, I too have bought stuff from what appears to be this site. I responded to a social media advert, and ordered through "Miss Heyes".com. Fortunately, as with other online payments, I made use of what protection there is, and used Paypal in this case (my vibes were telling me to use a credit card - should have listened). I mention Miss Heyes as the website and email addresses on Paypal give Pierrebuy.com. Ironically, the payment went to Pearglo, and this was through the supplied Miss Heyes website. Talk about a maze. My problem with Miss Heyes/Pearglo is current and I'm in the middle of trying to liaise with Paypal and the supplier. So, I'm going to keep coming back on here to give updates. Like others, the goods ordered aren't what was received. The Miss Heyes website gives that any problems need to be brought up within 14 days of receipt, and if the goods aren't as what was ordered, that return shipping will be refunded. Sounds all good doesn't it. I've obviously opened a case on Paypal, for me it is a step to provide a safety net (not too sure about that at the moment) - and this has been noticed by the supplier (who is also using an email address totally different to all that I've been supplied with, but hey, I'll go with the flow). They've asked me to drop the claim and a refund will be made. They can dream. I've written and told them I don't have confidence in them refunding me, and have also told them that I've sought advice from Paypal on their request to close the claim, and why can't they refund me while the claim is open. They have advised me that they cannot refund while a claim is open on Paypal. If they are truthful enough, having an open claim should not be a hindrance to making a refund. If anything, it will show reliability. But we shall see. Reading what others have put on here, I am now convinced that they have taken money from me without any care of what products they have sent. I feel fortunate that I did actually get my order. If you don't mind, I will keep returning to this page and give updates. If there is anyway of getting refunds back to people, and finding the steps to recover that money, then maybe posting the different steps folk take might make it easier for future victims. Probably for us lot, the only recompense is reporting it and putting people aware of what's happened, and what's being tried. I will also put posts on social media cautioning others not to respond to these horrible whatevers.