Company trick to make more money…
We book together with my companion a return ticket DMK-CNX, booking made on same day, same time, 1 month in advance… And Air Asia cannot seat together on this flight? Seriously? On the first leg, the seat beside the one allocated to my companion was free. I decided to buy this seat change. The immediate conclusion is Air Asia trick its customers as they seat couples to force them to buy ad-on seat… make your customer spending more money, even it is because you trick them, that is the key… On the return flight, same. We decided we will travel separately. We do not want playing this game. Not fair, not nice, not customer orientated, no respect…