Unfair unprofessionally unreachable
Unfair unprofessionally unreachable unbelievable unfriendly Unwilling to have contact with clients On functional app If the fly as bad as their communication with their passengers, it’s a DISASTER!. I tried to change my ticket in their app it actually succeeded I get a mail back saying that I have to confirm it with a local SingaporeAir local office, if I don’t do this latest 1 of May 5 PM in the morning , booking change will be cancelled , and my many hours on the net trying to change my ticket will be a total waste of time. So I call the Bali Singapore Airlines office Sunday 1 of May as instructed, guess what? it’s closed on sundays. Then I try calling the Singapore airline office in Singapore from Bali , and their phone answer tells me I need a pin to talk to them ? if you don’t have the pin you can’t talk to them ? I search the Internet how to get the pin I find the place in the app I push “get your pin” but it doesn’t work it changes your password instead , and I get message: “Technically error try later” 1 of May midday I get a reminder mail from them that I need to confirm now or booking will self-destruct I try to write them back and tell them my obstacles, but off course it a NO REPLY MAIL THEY JUST DONT WANT TO COMMUNICATE unbelievable unprofessional and oh my God