No Item and no responce from support. Avoid!
As others have said something has changed and has gone very wrong with this company. Do not waste your money. Had two previous orders in November and early January that arrived fine and were fantastic quality (Personalised Cards) so immediately ordered another. This one has been a none mover for 20 days now. Emailed for support and got a reply to say it has shipped but the tracking shows as "waiting for shipment" and has done for two weeks now. No responce to multiple emails sent and despite paying for "VIP" service hoping it would arrive on time to be a gift this was more money wasted. Currently waiting one more time before trying to activate a charge back but at this stage don't waste your time with a purchase!