I've had 3 drones from DJI
I've had 3 drones from DJI - The Phantom 4, Mavic Pro (destroyed), and another Mavic Pro. With the Phantom 4, I will say that it came and was unable to fly, so that is minus 1 star. But the process to get a new drone was quick and efficient. When I sent in the 2nd Mavic Pro after running it into a house (oops), the repair process was fast, trackable, and they even did an upgrade on return shipping to me to get it before a vacation with no additional fee! Their support has been amazing. I really appreciate them!