Cherry Wei - the most exceptional travel consultant from an exceptional company
When my family wanted to spend our vacation in Southeast Asia, we didn't know where to start. I did some search and happened to find Odyssey Tours, which had got great reviews everywhere. So, I wrote to them asking that we were looking for a 11-12 days trip to Thailand, Cambodia and Vietnam, comprising of mainly Buddhist temples and other famous monuments. The next day itself, I got a very welcoming E-mail from Ms Cherry Wei, the Odyssey Travel Consultant, with a tailor-made itinerary, all the way from Bangkok to Hanoi. It was a great itinerary, well well thought, and exactly matching what we were looking for. Originally, we had Bangkok, Siem Reap and Hanoi. After discussing with ourselves, we asked Cherry that we wanted to add Chiang Rai and/or Laos to our trip too. She sent us 2 itineraries the next day, one including Chiang Rai and other including Laos. It made it so easy for us to choose. We ended up choosing the one with Chaing Rai. Cherry had been extremely helpful right from the first E-mail to long after our trip. She made sure we had all the information we needed; she sent them and then, reminded us many times of various things to note while on travel to these countries; she gave us detailed information on visa requirements; she gave her own phone number and other contact numbers in every city; and made us feel very comfortable on our first trip to these countries. And then, she asked for our feedback when we came back, and still keeps in touch with us every now and then. The tour guides, the hotels, the itineraries, were all exceptional, and the service was the best I have ever received from any tour company. But in all of these exceptional people, one person that stands out extra-exceptionally is Cherry. That says a lot about the whole company that hires such wonderful people as her. I have already recommended Odyssey Tours to many of my friends and family members.