STAY AWAY!!!
They cancelled the order, but still took over 500 USD from my credit card, not as a reservation, but as a PURCHASE! Have now reported them to credit card company. What a mess! Never again!! If this happens to you, make sure to report to CC company, and be sure to get the exact same amount back that they took! Cannot believe we did not check their rating prior to buying. If it’s not too late for you: STAY AWAY!!