Expedia is one of the worst online …
Expedia is one of the worst online travel booking sites Ive ever come across. I booked a hotel and flight through their handphone app and was shocked to see from the receipt that it was quoted in USD. Unlike the website the hp app did not specify the currency. I wrote in to explain and seek a refund for the difference in currency. They finally replied me weeks later but still evaded the issue. I wrote in many times but got the same reply. Eventually i did see that the base currency appeared in the handphone app but i never did get any refund or apology or acknowledgement for it. Ive even threatened them that i will never use their services again... and i intend to keep my word. I think they're not interested in repeat customers hence they feel they can get away with bad service.