Stay Away!! Horrible Company! Liars.
This company is horrible and are LIARS! I placed my order an it took over a week for them to ship it, so I decided to call them and I was told the reason my order wasnt shipping was because of an incident with a new employee or something like that. The man gave me his phone number and told me to call once it arrived just to make sure everything went smoothly. They shipped it out immediately the same and it arrived very quickly. Just like there website promises. But then I get the bear and it doesnt look like the exact bear in the picture. From customer pictures they all received that amazing big fat bear in the picture on website. I didnt. The bears legs were on backwards and was poorly stuffed. The description promises a fully stuffed bear. So I called the phone number of the man I spoke to previously and he told me there system was down and to send him a email and He will call me in a few hours and quickly respond. I sent him the email like he asked. Well that was a week ago! No response or call back. So I called again today. And the system is down and he said it would be up in a few hours and to just send him and email. He said itd be up in a few hours last time but that was last week. Plus he never responded to my email. Horrible company! All I wanted was a big giant teedy bear like in the picture. I wanted the exact bear in the photo like other customers had. I wanted to exchange it but I cant because "the system is down" Stay away from these people. I waited over a week for my bear to arrive. I waited a week for a response to my exchange that Im not going to get and now im going to be stuck with this ugly bear. Unacceptable. I wasted $100 bucks for nothing when all I wanted was a teddy bear. Extremely disappointed. Now im going to have to find another bear and waste more money to replace this bear.