Massive loss of time / Creality keeps lying
IF YOU DON’T WANT TO LOSE YOUR TIME STAY AWAY FROM CREALITY! Here is my experience: I bought a CR-10S PRO on December the 12th - delivery estimation of 5-15days Still no printer a month and a half later. I set up a complaint with Paypal as I felt like Creality kept lying to me through emails Creality started threatening me that they would not send the printer unless I close the Paypal complain. Totally against the Paypal rules as the product must be sent and received for the complain to be close otherwise the buyer could be screwed over and couldn’t open the case anymore. I then escalated the complaint as Creality confirmed they wouldn’t send the printer Paypal left 10days to Creality for they either send the printer or show a proof that they have sent it Creality decided to reimburse instead of sending the printer FOR THE ONLY REASON THAT THEY NEVER HAD THE PRINTER IN STOCK What a massive loss of time and energy. Be also aware than on top of lying openly, their customer service is also horrendous, and their English level is very poor.