Awful experience
Awful experience. Advertised Birkenstocks yet arrived as some knock off brand. Shipping arrived 4 days later than they advertised and what my email confirmation stated. Extremely slow to respond during the week (not at all on the weekend) and customer service obviously has a poor time with the English language. After exchanging emails for over a week, where they would not give me return instructions and dragged out simple instructions, they told me I needed to go to the post office to see if returning item would “be worth it!” Oh, and when I purshased from their website, it stated free returns!!! They deleted the negative feedback other customers left (left after I bought my item unfortunately) and then made obvious fake reviews with “customers” loving their Birkenstocks- which they are NOT. They’ve also updated the item description to not say Birkenstocks as well! Extremely shady!