Terrible exchange/return policy
Terrible customer service in relation to the unreasonable return/exchange policy. I'm pretty sure consumer protection entitles the customer to return and refund and item, within a reasonable time frame, for whatever the reason of the customer, as long as the item is unused. To try deny this is unreasonable, especially when you don't have a physical store where customers can view your products in person. Furthermore, to decline an exchange due to sizing is ridiculous. Will not shop with your company again and will not recommend. Will be sure to leave the same review on all social platforms to ensure your future customers are aware of the risk, buying an item and being told an exchange for sizing related issues will be declined. Ring sizers and conversion charts do not guarantee a 100% accurate size. You should do better by your customers.