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tommoreau

United States

1 Reviews
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1 review

AirportParkingInc.com

Reassured we had a parking spot, but we didn't!

We paid for a parking reservation at a parking company near the Jacksonville, Florida airport. Upon arrival we found there was no spot. Apparently, there was no communication between you and the company, Park EZ Fly, at 1759 Airport Road, Jacksonville, FL! We eventually found a spot at a nearby hotel, but we feel that your company is essentially a scam! My husband called the number listed on the email you sent us which did not go to the actual parking location, but back to your company. He was reassured that we would have a space. How could you do this without checking with the actual parking place, Park EZ Fly? Thank you, AirportParkingInc.com for explaining why we didn't have a parking spot that we fully expected to have. We also thank you for refunding our money, and we definitely thank you for the lesson we learned about parking! We hope you can set EZ Fly straight because they are the ones that didn't follow through with the agreement they have with you. Thanks again for trying to help us and Happy New Year to you!

2024-01-01Verified