This company has hands down the worst…
This company has hands down the worst customer service…well I guess the proper term would be NON EXISTENT. After two failed purchase attempts and being told I was “medium risk” even after verifying my identity and having all the proper billing info on my card, I could not get ahold of a single agent for days or weeks at a time. All the while I have 1500$ tied up in a purchase with them. No matter the method, email, live chat, nothing. They do NOT respond. And then after ordering the second time on September 24th, I don’t hear a single word from them until October 3rd saying “it will ship next week”. Unbelievably bad customer support. If you can even call it existent at all. I canceled my order with them and will be ordering elsewhere. EDIT: NOW THEY ARE TELLING ME TO CANCEL MY SECOND ORDER AFTER SITTING IN “PROCESSING” FOR THE LAST 2 WEEKS WITH MY 1500$ TIED UP THAT THERE WILL BE A 5% CANCELLATION FEE?! LIKE HE** THERE WILL BE! Worst most slimy company I have ever dealt with. Do NOT purchase from these guys.