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Rob Rosche

United States

1 Reviews
3 Reads
1 Useful

1 review

Enjerr

Hats are very Small. You pay return shipping to China.

I bought 3 of their hats. They looked great in the pictures. They are however very small. A Childs size hat. They come shipped in an envelope that is vacuum sealed. It is smashed and very wrinkled. I had saved the packaging and was able to send in a request to customer service about my disappointment. They replied. I sent the requested photos. They offered a refund of 15% and keep the hats. Buyers pay the return shipping back to China and 15% would be my best option. I said your 90 day satisfaction guarantee says full refund. They replied with a 25 % refund which I accepted on my $60 purchase. Be aware. The hats are sized very small. Disappointing, but they are responsive.

2025-10-23Helpful 1