Borneo - October 2017
Rustic Borneo arranged for us an excellent trip during which everything ran smoothly and we were pleasantly surprised at the quality of the accommodation and (for the most part) the food on offer. Particularly we would like to mention the hosts friendliness, expertise and communication skills for the various activities. The only reason this didn't reach 5 stars were the following points from our perspective: - Food trip day could be improved, Lukhwant was EXCELLENT, but the horse riding was a bit unnecessary and random and out of the way. This also made the day really long. My advice would be to start later and make the day shorter, perhaps having free time before the traditional dinner which again was excellent. - Make the itinerary pick up times clearer, we had to check as the font was so small that we didn't realise the difference between the draft itinerary before travelling and the detailed one provided on pick-up (this is partly our fault which I accept). - The mountain guide for Mount Kinabalu appeared really uninterested in us and spoke poor English. He essentially followed us up and down the mountain (I guess this may be out of your control) but was a shame considering how nice the other people had been on the trip. To finish on a positive, particularly brilliant were both Selingan and Lankayan Islands (particularly Lankayan) and the rafting. Overall an excellent, good value and well organised trip, for which we thank Rustic Borneo (Joe) for arranging. We would not hesitate to recommend to friends and family.