HORRIBLE EXPERIENCE: More Stress than Dealing Directly with the IRS
My experience with Instant Tax Solutions was very unfavorable. I told them UPFRONT I was in a financial bind and would need to pay their fees over time. I paid $750 in payments and provided them with all of the financial information they requested. I even filed my 2019 tax return early so they could try and compromise any potential tax liability I owed for 2019. Thankfully, I had very little tax liability for 2019 and was able to pay it off. I tried to get straight answers about my options and only heard time and time again that I needed to pay off their exorbitant fee. I received daily emails from the Company about having to close my case because I had not paid my contract in full. I experienced more frustration, anxiety and harassment trying to deal with them than I ever experienced with the IRS. I would never recommend this Company. They are quick to sign you up but will not give you an honest answer to your questions until they have all of the money upfront. I was on an installment contract to pay their fee and was never behind on monthly payments. I requested that they refund my money and they refused to do so because they claim they had worked on my file for 6 months. I had absolutely nothing to show for that alleged 6 months of work.