Great first experience using a tour company
Considering this was our first time using a tour company (which we knew nothing of and had to pick from a wide variety of options online), I was extremely nervous and wasn't sure what to expect when we got there. The planning process was seamless and I was pleasantly surprised and kept getting more and more pleased throughout this process. Our travel consultant, Joan Qin did a fantastic job in assuring me of the quality and professionalism of Odyssey Tours. Considering the entire engagement was via email, Joan kept in touch with me through a year long planning process with gentle reminders and helpful tips on airfares, etc. Joan also tailored the itinerary several times to suit my changing requirements and followed all my requirements perfectly. All hotels booked were excellent and the activities throughout the tour were great. I highly commend Joan Qin and the Odyssey team for their great work. One other note is the exceptional guide, Ms Linh Tran. Of the 5 guides we had across the tour, we had Ms Linh for 3 days in Huey and Hoi An in Vietnam and she just made an already great trip even more amazing. I'll surely book with them again and will recommend them to all my family and friends.