Misleading, Overpriced, and Counterfeit Products these are mass produced on Aliexpress!
I purchased four items from Olivenorma, trusting their claims of genuine, high-quality products. I spent nearly £90 on what I thought were meaningful Christmas gifts for my grieving mother, who recently lost my father. After reading reviews here on Trustpilot, I became suspicious and investigated further. Sadly, the reviews are completely accurate. The items are not authentic—they are mass-produced fakes sold on AliExpress for a fraction of the price. The "S925 sterling silver ring" I paid £26.99 for is under £3 on AliExpress and seeing reviews on here claims state the rings leave green marks on the skin. The pyramids, advertised as handcrafted and premium, are under £5 elsewhere. Olivenorma is misrepresenting their products and overcharging customers for cheap goods. I am demanding a full refund as these items are counterfeit and misrepresented. I should not have to pay out of my own pocket to return them. I require a prepaid shipping label to send the items back once I receive them. If you’re considering buying from this seller, don’t. They are scamming people, and I hope this review helps prevent others from falling victim to their deceptive practices. Order #ONUK2047 EDIT. After filing a paypal dispute and them saying they will only refund me if i remove this review and close the paypal dispute they will refund me, then saying Could we apply a 50% refund to you as compensation and you can keep the product with you and settle this case down? Please understand that we have high costs on shipping and products, we do not afford the shipping fee for you to return it back. We will refund you the order amount after receiving the returned package. . Bad move that really annoyed me, so I told them absolutely not will I close the case or delete my review. I will however return the goods once they send me a prepaid shipping label at their cost for selling misleading products and not selling genuine items as stated on their website. So I basically told them my rights and that I will escalate my complaint to the following authorities: China Consumers Association (CCA): I will file a formal complaint about your deceptive business practices. State Administration for Market Regulation (SAMR): This national authority handles cases of fraud and consumer rights violations in China. National Public Complaints and Proposals Administration: This agency addresses public grievances and will be informed of your misconduct. I have already submitted a detailed complaint to PayPal, including your refusal to comply with fair return practices and your coercive attempts to suppress my honest review. I am prepared to escalate this further to UK consumer protection bodies, such as the UK International Consumer Centre, and to continue warning others about your practices on public review platforms. This is your final opportunity to resolve this matter amicably. Guess what, has a result they then refunded me in full via paypal - I wont take down my review because I don't want their scams affecting other people. So this is me helping other people by giving my honest review. PS If you look on google and type Olivianorma Scammers there's forums with peoples stories.