Click & Collect-Sainsbury's
There are often great deals available, and the purchasing process is generally straightforward. However, some staff members need further training in customer service. Our initial experience with online shopping for perishable goods wasn't satisfactory. We've since learned to avoid home delivery and opt for in-store collection instead. Collecting in person allows us to immediately assess the substitutes they may have chosen and reject them if necessary. On a positive note, their refund process is very quick and efficient.