What a disastrous branch
I was unfortunately moved from Wellbeing Pharmacy Chesterfield Drive Ipswich to Wellbeing Pharmacy Norwich Road Ipswich. No explanation or consideration given. Virtually every month I have to call the branch in Norwich Road chasing my delivery, and every month it’s the same excuse. “We’ve been waiting for one of your items to come in”. And it’s always the same item. Why can’t they order in 2 one month so they always have one in stock. Failing that, deliver the rest of my items and the other when it arrives. My surgery issued my prescription 11/09/25. Today is 16/09/2 and I’m still waiting for my delivery. There is no parking at Norwich Road, I’m in a wheelchair, reliant on delivery, time to find another pharmacy. Wellbeing Norwich Road, you’re lucky I can’t give a minus.