For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Roman Cibulka

Australia

1 Reviews
3 Reads
0 Useful

1 review

etotalk cs

very bad experience, scammers... bought 2 phones, 0 working, no warranty applied

hi, just would like to warn all of you from buying from this shop. bought 2 phones from etotalk, xiaomi mi4s and honor8. honor havent worked a single day. xiaomi worked few months (less then half year). honor story - informed them straight away about malfunction (force stopping apps, 4g not working, auto restarts, etc.), any reply from them took ages and wanted me to try rom flashes etc., meanwhile the time for return passed. so sent it back for repair, phone came back (took few weeks as they slow, i paid dhl express) and in few seconds the same issues occured. contacted them immediately again. now the xiaomi start doing wrong (sliding screen, force stopping, rom loading, slow working) also so start dealing both phones simultanously. again, waitting for response even a month!!, keep saying that i should try flashes etc., anyway, sent both phones back priority mail. warranty check took them 2 months, then replied that all good and all repaired so i paid postage and let them send it back... unfortunately, 100% same iasues in few seconds after unwrapping. havent even insert sim or connected any account etc. so contacted them again..same story, same long time but no explanations, only that i can send it back. have i mentioned that they only reply:"sorry for this, sorry for that.. bla bla.. but you have to send it back, you have to pay postage both way and we dont give you any guarantee that its fixed"? now the phones are there again, allready more than 3 months!! nobody is able to explain what was wrong and how it was fixed (they only reply that phones were repaired - but i asked what was wrong and how it was fixed as i aleady paid postage 6-7 times and spend a year waiting... no reply... they only issued new invoice for postage and want me to accept.. honor 4th time, xiaomi 3rd time... what a waste of money this so called "company". rather flush the money for phone down the pipe (at least you save money for shipping xx times). never helped, never told whats going on, never repaired anything, just asking for next money for postage.. btw if anyone same problems or want to know more (can provide all relevant evidence), feel free to contact me on roman.cibulka.job at gmail

2017-12-14