This company is a scam
Value Added Moving is a scam. I was totally misled by their marketing. I was given a quote and then the movers were over an hour late because they stopped for a chicken dinner. Christian and his team loaded up my furniture, broke some of it and charged me an extra $475 because I had more than an elevator’s worth of furniture for a two bedroom apartment. He was upset about having to deliver my furniture on an elevator. I moved to the fourth floor. That’s when he told me it was an extra $475. I’m disabled and had no one to move besides his crew. I felt forced to pay him. Website states it’s open 24/7, but after 6:00 pm, you can only speak to AI. I tried calling and texting, to no avail. When I called back in the morning, I was told they’d speak with the movers and get back to me. I never received a call back and I only get the run around. I ended up paying $1975 to move two queen frames, three flat screen TV’s, china cabinet, coffee and two end tables, and 12 boxes. Movers told me I had too much furniture that for what I paid, I was only supposed to have furniture that would fit on an elevator one time. This company is scandalous.