Item not received after 2 months, unsatisfactory response
On Nov 16, 2020 I ordered 2 items. One item was delivered on 12/22/20. The other item seems to be stuck in Atlanta since 12/21/20. There is no phone number to call them. I have emailed with customer service multiple times and they keep telling me to wait, although it has been almost 2 months since my order. I've asked for a refund and they ignore my request. My order number is HBQDB0016119. Note that in their response they ask for my order number, which I already provided. It is a stock response and I have not heard from them, so they obviously don't intend to do anything for me.