Low quality hub motor,very wrong service and comunication
Wallke H9 AWD is a good bike, it has a strong frame, good brakes, it rides well even off-road. Unfortunately, its big weakness is its hub motors, they are very loud and have very little durability. Personally, I have ridden 4000 km on it since January 2025, but the rear motor makes a very loud squeaking sound when starting off or at lower speeds. I solved it via service wallke, where I sent them a video of the ride with the squeaking sound. Instead of solving the complaint, they are trying to convince me that it is the brake that is doing it :-). I am technically proficient, the bike rides completely quietly without the motor, but they are no longer interested in my problem! They have completely stopped communicating with me. Their motors do not last even 4000 km, but you will not find that on their website. I warn all potential buyers against their service, if there are problems with the bike, I will not deal with you, I will stop handling complaints! Juraj(George)