Bought the 15lt Hysapientia in October…
Bought the 15lt Hysapientia in October .. loved everything about it .. looks good, it’s great quality and great for baking! I had a problem with it earlier this month and expected months of hassle trying to get it sorted out … I was so wrong. Contacted Customer Services who simply sent me a pre paid label to return it and sent me a replacement out all within a week with constant contact and updates. Any brand can have the odd product that develops a fault, but it’s how they handle putting it right. The customer service was nothing short of excellent .. would highly recommend the air fryer for its functionality and this company for their superb customer care.