Successful Reimbursement of Amazon Compensated Clawback
Riverbend quickly grasped the scope and urgency of my issue. They guided me through the steps of appealing the issue with detailed content and instructions. They understood the process of escalation as it took several levels of appeal to reach the reimbursement I was seeking. The entire process took about 5 weeks. I was very pleased with the timely response to questions and to the process as a whole. This was my second use of Riverbend's services for major Amazon issues. I've been very pleased in both cases.