Customer service is appalling!
I have bought from Buykud over 10 years, initially through Amazon then direct. I would not lable the clothes as plus size just loose garments. They vary considerably and I think this sizing is just to accomidate the European Market. I've had garments with flaws that I've over looked against the hassle of returns. I made an order on Dec 20th 2025 and 6 weeks later still not sign. The garment was out of production when I enquired. I asked for a refund and was offered the choice of 3 garments to choose a replacement! It has taken numerous repeat requests for a full refund ... I kept getting promotional emails and replied to everyone asking for my refund! They then replied that they were going to produce the garment again but could I wait another 6 - 8 weeks? Really do they seriously expect me to wait again. I had to repeat my request for a refund and finally it was done direct to my PayPal account. Why could they not do this in the first instance rather than annoy a good customer? Never again!