Outstanding support from the lost…
Outstanding support from the lost property office (honesty, integrity and reliability), and from the excellent flight cabin crews on all of our flights to New Zealand from the UK and back again. It is a shame that there seems to be a problem with online communication ( via Krisshop and Singapore Airline website) which prevents the Singapore Airline staff teams achieving their aim of excellence. I suggest the tech staff take a look at their colleague’s excellent customer service. When travelling, customers require a seamless and immediate response to enquiries.