Completely useless customer service
The dresses are decent and good value, but if anything goes wrong, there is absolutely no customer service. This was the second time I ordered a try at home dress, but was not able to pay for it on the app for some reason. I was then advised to send a payment directly on PayPal which I did. About a week later they started to chase for this payment. I again emailed customer services, who then confirmed that the payment was received. A week later they are chasing the payment that I made two week ago again, and this time they charge me for the dress for a second time. Complete crooks.