Not a scam, initial issue but good rectification from customer services
I ordered 2 sweatshirts and what I received was 1 which was someone else's order and 1 that I requested but with the colouring really off. It did take a while foe the customer services team to initially reply but once they did they were very patient and went through a couple of different colour options until I was happy and then sent a product I am now really happy with. 4 stars because of the initial issue and the slow speed of response and rectification, but I did get what I wanted in the end and customer services were a great help and very responsive after initial contact.