They deserve zero stars
They deserve zero stars, poor online service, poor communication. I am still waiting for my order only to be told, sorry we can't see it provide us with the correct order number. This then followed by another email saying, oh sold out world wide, when we get stock we will send out. I had to chase up my order even though this company has local salons. Poor online service and communication. Update, ordered 16 Aug still nothing, I accidentally contacted another poor store with similar name but they are luxhairshop.com they were much more helpful and not some generic response. Luxhair.com.au however are c omplete opposite, online shopping and communication is slow and poor to deliver a service but they are quick to take the money. I placed an order with another Aus shop yesterday arvo, received an email to confirm and track, then another that item has been sent, it arrived at my door this morning, that's the service we should be getting.