For businessesSearchWrite a reviewCategoriesAbout
简体中文English

Lilly Park

United States

1 Reviews
4 Reads
0 Useful

1 review

Travomint US

Travomint booking nightmare

Travomint Review I recently tried to book an airline ticket through Travomint’s website, and the experience was frustrating from start to finish. Booking Process (★☆☆☆☆) After filling out all the required information, the site abruptly displayed a “Payment Failed” message. Moments later, I received an email titled “Booking Failure – Reference ID xxxx.” There was no clear explanation of why the payment didn’t go through, nor any guidance on what to do next. Customer Support & Follow‑Up (★☆☆☆☆) Instead of a helpful follow‑up email or a single courtesy call, I was bombarded with repeated phone calls from Travomint agents. Despite telling multiple representatives that I did not want to proceed with the booking, the calls kept coming. The sheer frequency felt intrusive—borderline harassment. Transparency & Communication (★☆☆☆☆) The site never clarified whether any charges were attempted on my card, and I had to explicitly ask for reassurance that no payment had been processed. A simple, proactive confirmation would have gone a long way toward easing concerns. Overall Experience (★☆☆☆☆) Between the failed transaction, the lack of clear communication, and the relentless phone calls, my confidence in Travomint has been severely shaken. Until the company streamlines its payment system and adopts a more respectful, customer‑centric follow‑up approach, I cannot recommend using Travomint for travel bookings. Bottom Line: Proceed with caution—or better yet, look elsewhere for a smoother, less stressful booking experience.

2025-04-23