Awful company - will not respond
Bought a bulb on Amazon, constant connection issues. Dropped off the thread network and would not reconnect no matter what I tried. Amazon referred me to Nanoleaf for a replacement. After initially explaining the situation they replied suggesting the things I’d already tried and advised they would send a replacement if these didn’t work. This would be the last email I would receive from Nanoleaf. Despite my many follow up emails to them they haven’t replied since. It’s now been more than a month. I have however had several customer surveys asking how they’ve done. Avoid!