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noyb

United States

1 Reviews
4 Reads
0 Useful

1 review

Vetdepot

Customers Not Worthy To Speak With

At the end of completing my order, there was a note stating " Pet 15 (Multiple coupon codes can't be combined or added to autoship orders)." I did not choose autoship and called the 800 to address this. They immediately have a recording saying they are assisting other customers, but do not give you the option to wait for the next customer service rep. You have the choice of leaving a message or emailing them. I am offended by this. If you can take my money, you should be able to speak with me about any issues I have. Why post a customer service # if you are not going to allow customers to speak with someone. I redialed that # for half an hour and did not get an answer.

2018-05-04