My son got me the weed eater as a gift…
My son got me the weed eater as a gift battery combo from Home Depot this Christmas. I went to put the weed eater together and the screws for the grass deflector were missing from the box. Contacted ryobi only to be told to send them a copy of the receipt. I told them it was a gift and they offered no help only to be told again to send a copy of the receipt. Poor company if there is a problem you will just get the run around from customer support. I have over 15 emails and every email you get you get a new support person that never solves the problem! They don’t honor their warranty! All lies! You will get one email a day for over two weeks trying to get you to give up! They don’t stand behind their products! Just a poor company with cheap tools! Never again will I buy any of their products! They make you feel like you’re trying to cheat them out of 4 screws what a sad and poor company!