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Mrs Morna Dearden

United Kingdom

1 Reviews
3 Reads
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1 review

Cicinia

AVOID THIS COMPANY-SHODDY GOODS!!! REFUSING ME A FULL REFUND

AVOID THIS COMPANY!!!! EXTREMELY POORLY MADE GOODS. I CAN'T GET ALL MY MONEY BACK, I'M BEING CONNED. WHO EVER IS READING THIS, DON'T LET IT HAPPEN TO YOU. I bought a Cicinia chiffon wrap from this company . The disgusting chiffon article that turned up was all screwed up and appalling, Very, very badly sewn, Tension on stitching intermittent, running off the seams. Hand sewing of button and hook and eye, so badly done looks like its been sewn by a five year old! The whole wrap is tatty, disgusting and very badly sewn which all shows on the surface. The colour is nothing like the colour I ordered. It should be a light warm purple, this is a flat dark funereal purple. I would not be seen dead in it. It cost me £15 + £4.99 postage.On complaining, I was told they could only give me £8 refund and I keep the jacket. The jacket is a rag, only fit for the bin! They reminded me how much it would cost me to return it to China and it would take two months. Advising me to take the £8. I objected. They then offered me £12, but I would have to send it back to China, pay the postage myself, which they reminded me is very expensive and it would take two months!! This means I would lose £8. THIS TANTAMOUNTS TO BLACKMAIL IF I DON'T ACCEPT A LOW REFUND! They don't seem to understand I'm sending it back because it's seriously badly made, it looks awful. They are in breach of the Trade Description Act. I've submitted many photos of how bad it is, They will not refund my full money,I also want the £4.99 postage back, it's not my fault they delivered me a load of poorly made, tatty rubbish. they are conning me!!! This is to wear over a beautiful dress I have bought for my daughter's wedding- not from them, thank goodness!! I just want what is rightfully mine. I will advise anybody not to use this company. Their goods are nothing like they advertise.The poor standard of their work will ruin anyone's wedding!!

2022-06-30Verified