STILL waiting for my £281 refund; it's now been 13 months since I paid them.
Still waiting for my £281 refund. I paid them via a Kickstarter project, they sent out the reward to me, but I never received it and Coman Store admits in writing that I never received it yet they have never refunded me. This was 13 months ago. Kickstarter says there is no reason why Coman Store cannot refund me via the original payment method on Kickstarter, but Coman Store says they are unable to do this and instead are offering to "refund" me via a payment on Paypal. This is VERY dodgy behaviour as Paypal payments can be retracted easily. They say they are in conversation with Kickstarter support over the issue but they refuse to provide any details of that interaction and continue to push the Paypal angle which I don't trust because Coman Store has lied to me many times over the last 13 months and behaved in deplorable and unethical ways. STILL WAITING FOR MY REFUND.