The reviews are all accurate.
I typically do not bother to write negative reviews. Usually the people who write them seem completely unhinged, but I just want to piggyback on everyone else's experience. I saw their ad, and their clothes looked pretty solid - kind of like a Mott & Bow type of quality - so I ordered 3 shirts. Despite ordering a size Small, the first shirt I received (after ~3 weeks) could have fit a Defensive End. I went to the website to try to initiate an exchange and cancel the rest of the order, but there was no way to log into the site, as the network calls were all throwing 404 errors. Great sign. I found the fine print indicating you could request a refund for items that have not yet shipped, so I sent an email to support to initiate that process. We have been going back and forth for 2 weeks now, with 12 messages in the chain. They alternate between offering to send a different size, (and I pay shipping), or sending a completely different item free of charge (?). During this process the ToS have changed, conveniently, and now you can only request a refund within 24 hours of the order processing. In dealing with Coco and Regina, they indicated that refunds are currently backed up 6+ months. I don't even know what that means. Just press the 'refund' button. In any event, I highly doubt there will ever be a refund, I still have not received the remaining two items - which I'm sure will be comically oversized - and, despite stating this is an American company, it most assuredly is not. I received better (although still bad) support when I translated my email into Mandarin, and I have to assume the tariffs are going to deal the death blow to this company. Save your money - this is an extremely poor company.