I won't buy from Hikvision again
When I chose Hikvision for my home system, I thought I was going for one of the best. I found found the Hikvision kit to be less than average for the price. The DVR software is rubbish.. It simply does not work as it is meant to when downloading footage, it has a mind of its own and creates unreadable files. Customer support have refused to deal with me as I am not a 'professional' installer. Well get this Hikvision, I am a professional designer and specifier of systems, and I will remember your attitude.